Operative information support realization plans (Defining the need for information support)
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Why prepare an operative plan for the realisation of information support?
One of the key reasons for preparing such a plan is ensuring harmony between the needs of individual functional areas of business for information support and the capabilities of the company. These capabilities are arranged according to available sources, namely technological, financial, time, and knowledge sources, which ensure information support. As a rule, support is ensured by an organizational unit within the company. An eternal gap between key users and those who ensure information support of business operations within a company exists. On one hand, this occurs due to the desire for ideal information support and self-evidence of knowledge of business organization and a technologically-guided view of on the development of information technology on the other. Integration of both views can occur only at the level of a business model, designed in great detail, with clearly defined functional needs for information, which is optimal for successful planning of all operative routines and informing of users.
Only complete harmony between the needs of users and the abilities of the company can guarantee prompt and quality realisation of information support of business.
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What should preparations of realisation of an operative plan contain?
From the methodological point of view, preparation of the operative plan for realisation of information support is an individual functional field of business or a part of preparing the entire IT strategy of the company at an operative level, with which it must be perfectly synchronized. In terms of content, the operative plan for realisation of information support is linked to activities that are necessary for defining functional needs for information support and unifying the opinions among future users and those responsible for IT within the company. Based on the strategic guidelines of client company (see Umbrella strategy of company), competitive conditions in the market and the need to increase income and reduce costs, the advisors of SIGEM Business Consulting design a future business model or the organization and processes of individual functional areas of business. Here, we define all business processes which occur from the planning level onwards and we designate the needs for data to be included in related documentation. Based on this, we determine the need for different types of information support, for those business processes that need it. Work results are a defined need for future information support and a designed plan for transition to the desired future state.
Image: Model key building blocks of operative business model (listed in IT)
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Case in practise
Reference project: Information support of promoters
- More information on information support Operative information support realization plans.pdf